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Customer Experience

Leverage Your Fast Casual Restaurant’s Online Ordering System

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Today, online ordering is a critical component to the success of a restaurant. However, many restaurant owners and operators are confused about exactly how to offer online ordering for their restaurant.  Additionally, concerns about the cost of implementing an online ordering system can seem overwhelming. Then, there’s the worries about the complexity of the online … Read more Leverage Your Fast Casual Restaurant’s Online Ordering System

How to Improve Your Restaurant’s Delivery and Takeout Program

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When customers order takeout or delivery, they’re hungry. Now. So, delayed delivery times, inaccurate orders, or unappetizing food presented in leaky, messy containers can ruin the entire experience of ordering takeout or delivery.  But, with the help of new technology, more efficient delivery options, and by taking a hard look at your current takeout and … Read more How to Improve Your Restaurant’s Delivery and Takeout Program

Improve Your Restaurant’s Customer Service

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Today’s restaurant goer expects a high level of customer service after spending more time at home thanks to Covid-19 lockdowns and restaurant closures. But, in order to stand out from the crowd and win over potential customers, your restaurant now needs to have great food and deliver exceptional customer service. For many restaurant owners and … Read more Improve Your Restaurant’s Customer Service

How to More Effectively Manage Your Restaurant

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In order to run your restaurant with more ease, and less chaos, order problems, and tablet hell, it’s imperative for restaurant owners and operators to harness the power of restaurant tech to more effectively manage 3 key areas: Inventory management Order management Customer management Now, let’s dive into each of these areas to see how … Read more How to More Effectively Manage Your Restaurant

5 Strategies to Increase Your Restaurant’s Digital Takeout and Delivery Orders

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Digital delivery and takeout orders for restaurants are set to skyrocket this year. In fact, experts predict digital delivery orders will increase from 40-80% in 2022/2023.  In the year ending in March 2021: Restaurant digital orders increased 124% compared to the prior year Digital orders for carryout increased 130% Digital orders for delivery increased by … Read more 5 Strategies to Increase Your Restaurant’s Digital Takeout and Delivery Orders

How to Improve Your Restaurant’s Loyalty Program

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Improve Your Restaurant's Loyalty Program

If you want to reward repeat customers and draw in new guests, a killer restaurant loyalty program is key: 45% of diners will select a restaurant if they belong to its loyalty program 62% of Generation Z and 67% of young millennials state they are highly influenced by customer loyalty programs A 5% increase in … Read more How to Improve Your Restaurant’s Loyalty Program

How Can Tech Help Restaurants Operate More Efficiently?

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How Can Tech Help Restaurants Operate More Efficiently?

Today we’re exploring how restaurants can use tech to operate more effectively. From online ordering to QR codes, technology is a game changer for restaurant owners and operators. Great tech can help restaurants save more, operate more efficiently, and offer their customers a better, more pleasurable dining experience.  For restaurant owners and operators looking to … Read more How Can Tech Help Restaurants Operate More Efficiently?

Why Your Restaurant Needs Digital Gift Cards

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Why Your Restaurant Needs Digital Gift Cards

Today, we’re exploring the benefits of digital restaurant gift cards. Digital gift cards are now an essential piece of the revenue pie for many restaurants. Plus, customers love the ease and convenience of digital gift cards. According to a survey by FSR Magazine on restaurant digital gift cards: 56% of customers wanted a gift card … Read more Why Your Restaurant Needs Digital Gift Cards

How Restaurants Can Leverage Tech This Year

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Today we’re exploring how restaurants can leverage tech this year.  2021 represents a new opportunity for restaurant owners and operators. This year, you can leverage tech to improve your bottom line and serve your customers better.   The 5 key ways restaurants can leverage tech this year: Offer online ordering through your own website Streamline your … Read more How Restaurants Can Leverage Tech This Year

5 Entrepreneurial Truths About Running A Successful Restaurant

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Today, we’re talking about the 5 truths every entrepreneur needs to know about running a successful restaurant. Running a restaurant can be a dream job. But, running a successful restaurant is the true dream.  What makes one restaurant a success and another a failure? Based on our customer’s feedback, there are five key truths to … Read more 5 Entrepreneurial Truths About Running A Successful Restaurant

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