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Managing your restaurant’s online reputation

With Coronavirus cases spiking throughout the country and many restaurants forced to close their doors to indoor dining, takeout, delivery, and online ordering have become virtually essential. Now that food delivery is primarily conducted online, your restaurant’s digital reputation is more important than ever. 94% of restaurant goers use reviews to decide where they will … Read more Managing your restaurant’s online reputation

Reimagining Restaurant Employee Training in the Time of COVID-19

Most restaurant owners are feeling the whiplash of seemingly never-ending industry changes, regulation updates, and government mandates regarding COVID-19. On top of that, restaurants are rarely given adequate notice of changes on the horizon. With little notice and no time to prepare, restaurant owners have been racing to meet new expectations and working tirelessly to … Read more Reimagining Restaurant Employee Training in the Time of COVID-19

How to design a delivery-friendly menu

Can your menu stand the test of takeout? Pre-COVID, top menu trends centered around variety, planning around local and seasonal ingredients, and presentation. Chefs were focused on creating unique dining experiences that guests couldn’t hope to replicate at home. But now that dining rooms are shut across the country, most of the conventional wisdom that … Read more How to design a delivery-friendly menu

7 Steps All Restaurants Should Take to Adapt to COVID-19 Regulations

Most states across the US are approaching the 2 month mark of shutdown. For restaurants, that means grappling with weeks of lost revenue due to dine-in bans across the nation, and adapting to a takeout and delivery only service model. While some states are starting to re-open dining rooms in the coming weeks, there is … Read more 7 Steps All Restaurants Should Take to Adapt to COVID-19 Regulations

Beyond Delivery: Staying Connected with Your Customers on Social Media

As restaurants temporarily close your physical space during COVID-19, we know your work doesn’t stop there. Whether your restaurant transits to delivery-only business  or curbside pickup, building relationships with customers remains ongoing. The prolonged isolation means more time spent on social media, consuming content, and supporting local businesses virtually. Here are some creative ideas you can implement … Read more Beyond Delivery: Staying Connected with Your Customers on Social Media

How to Help Restaurant Workers Cope with Crisis

As the federal social distancing guideline extends to Apr 30,  we are seeing more restaurant restrictions coming into place. The effects on the restaurant and hospitality industry have already been devastating. With mandatory quarantine measures in effect around the country, hundreds of thousands of restaurants have already closed their doors with no reopen date in sight. Some restaurants have … Read more How to Help Restaurant Workers Cope with Crisis

How Restaurant Employee Training Can Make or Break Your Business

Your restaurant business is only as good as your employees. They are on the front line – interacting with your guests, making sales, preparing food, and serving your customers. They are the face of your business and without proper training, they can be your downfall. A major struggle in the food industry is the high … Read more How Restaurant Employee Training Can Make or Break Your Business